Unable to Opt Out of BT Wifi

[NeilO]

Hi @mforrest I don't think there's anything to worry about. If BT Wifi is not being broadcast from your Hub and it's showing not active then that would indicate you've been opted-out.

[tscolari]

How can I disable this? I do not want my router being used by anyone but me, ever.

The help page points out to a path that just doesn't exist!

[NeilO]

Hi, @tscolari you can opt-out if you log in to MyBT and go to your products, scroll down the page, you'll see BT Wi-fi click learn more and you can opt-out on that page.

Thanks

Neil

[tscolari]

I did find the option to opt-out inside `My BT`, but this didn't propagate to my router.

It still has `BT Wi-fi status: Activated`, I've tried restarting it, but it didn't help either.

Am I missing something?

[Keith_Beddoe]

@tscolari 

It can take up to 28 days to update your home hub.