<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Geting very annoyed Virus protect on my PC keeps saying it is deactivated it then takes my to a webpage that will not accept my log in i have done a deep uninstall and installed a fresh download twice now and it still keeps deactivating
My advice and that of others on the forum would be to uninstall BTVirus Protect. It can cause problems on some computers and is a resource hog. It always seems to be one update away from another problem. Do a search of the forum to see the problems. There are far better free antivirus programs available such as Avast Free and AVG Free and if you are a Windows user Microsoft's on board antivirus is now getting good reviews.
If you do want to uninstall BTVirusProtect use this guide and make sure you use the BTVirus Protect/McAfee removal tool after you have restarted your computer.
If you do uninstall BT Virus Protect make sure that you install another AV product or activate Windows onboard antivirus if your version of Windows supports it.
