Solved: Re: Wanting to find out? - Page 2

thehypnootoad2 · ‎24-05-2021

Both on my huawei hg612 unlocked and bt hub2 and saying attainable rate at 70 meg and upload at 20 meg.

imjolly · ‎24-05-2021

Phone the options team and tell them you want to upgrade to fibre 2 0800800030

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thehypnootoad2 · ‎24-05-2021

Thanks will give it a go but not confident that they will do it as when I put my address in the fibre 2 was not a option.

thehypnootoad2 · ‎25-05-2021

As I guessed BT dont have a clue. So thats domethjng that will never get fixed. Thank you all for your help.

licquorice · ‎25-05-2021

In what way do they not have a clue? Did they not understand the request or did they say it wasn't possible to upgrade to fibre 2?

thehypnootoad2 · ‎25-05-2021

Explained the situation and that I can receive the speed and all they kept doing was passing me around saying they don't know went through to multiple tech support people.