Website Blocked

[BigWoody]

Hi
Im hoping someone can help me and point me in the right direct regarding BT block my website from users.

18 months ago (maybe longer) our website was hacked with a "phishing" virus (grrr have people nothing better to do)

We had a new site built, moved to a new host and had it confirmed many times as safe, but I believe BT still has it marked as Unsafe and people say they can't get access to our site.
The site is www.bigwoodys.co.uk
Virustotal.com has no one listing us as a threat

[PaddyB]

Hi @BigWoody,

Thank you for posting and welcome to the Community.

I'm sorry if your website has been incorrectly blocked. If you take a look at Check if a site is being blocked you'll find some useful information around getting your site unblocked.

If you believe BT is blocking your site incorrectly you can email categorisation@bt.com and they'll help you get this corrected.

Thanks,

Paddy

[gg30340]

BT are not blocking it. I just accessed it from the link with no problem

[ozsat]

Works here too on VM and BT.

[BigWoody]

thats odd .. but thanks for trying it

[BigWoody]

thats odd .. but thanks for trying it

[NigelB72]

@BigWoody when I click the link it's taking me to https://bigwoodysskateshop.co.uk/ and saying that there's an unsupported protocol. That's on a Google Pixel 4A over BT WiFi

[-Richie-]

Works for me as well, skateboard shop by the looks of it, it's not blocked by BT, possibly parental controls.

[BigWoody]

Doing a quick check and BT Lite is not blocking but BT Stric (whatever they are) is blocking the site. I’ve applied for it to be unblocked