Why is my Upload so low?

[JohnC2]

Hi @samtheaspie  thanks and I can see your details in our queue. One of the team will be in touch with you in the next day or 2.

cheers
John

[samtheaspie]

@JohnC2 @Thank you 🙂

[samtheaspie]

so turns out after speaking to a rather helpful woman who knew how to do her job, I am capped… however I have to wait for an order to complete. Thanks everyone im gonna have to stick this one out! 

[DanielS]

Hi @samtheaspie,

We placed the order to correct your speed profile on the 10th. It's due to complete tomorrow 🙂

If you need anything, please let us know.

Thanks

DanielS

[samtheaspie]

@DanielS Thats awesome thank you! 

[Petertinypop126]

Hi sorry to hear this it depends on your package there could be a technical glitch 

You can contact customer service 

On 150 from a BT mobile sim or 0800800150 from any other phone 

[samtheaspie · Accepted solution]

Thank @DanielS  and @JohnC2  This is all sorted now 🙂 60 down and 18 up 

[PaddyB]

Hi @samtheaspie,

Thank you for posting back to let us know 🙂

Thanks, 

Paddy