Won't connect to landing page.

[Caino]

I recently got a new laptop: inspiron 5759, and I tried connecting to the by WiFi hotspot. My browser says there's no internet and won't take me to the landing page. I've tried manually putting in a couple of btwifi sites: https://btwifi.com:(some numbers I don't remember), https://btwifi.co.uk/

None of them allow me to connect.

Please help.

[imjolly]

if you go to wifi on laptop and the available networks can you see BTWIFI from your own BT Hub?  if so try and connect to that using BTID and password