Log in problem

[licquorice]

Go to Tools then Account settings, click on Add mail account in the drop down box Account Actions.

[Ozzig]

Thanks for the update - is it preventing BT Cloud access as well ?
I'm trying to download a couple of hundred gigs of backup with no access.

Edited to add, this was in reply to Neil's update on the 2nd page of the thread.

[Bob1001]

@licquorice  I may have phrased my post badly but I can't use the method you show to add a new email address I can only access existing ones.

[polish]

Thank you again for your help.

[licquorice]

@Bob1001 My posts were just to describe how to create an account in Thunderbird for @@polish   If the current problem causes the inability to create a new account, there is nothing I can help with I'm afraid. 

[Lpatim]

Guys out there is email server down

[polish]

It certainly is and has been for some time, see post opened email is down.

[licquorice]

https://community.bt.com/t5/Email/email-down/td-p/2188717

[Lpatim]

Thanks

[licquorice]

They can't even get the fault message right, its IMAP not iMap which implies an Apple product.