zero upload speed so cant work from home. HELP!

[Keith_Beddoe]

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@mrunhappy1 wrote:

Pls advise how to get screen shot

Using windows 10

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Use the snipping tool (rectangular snip). You can then edit it by using the marker pen tool to blank out the phone. Then post it to this forum using the camera icon on the forum editor toolbar.

[mrunhappy1]

 

[mrunhappy1]

 

[Keith_Beddoe]

On standard ADSL, 0.45Mbs is all you are likely to get.

If you can provide the full connection information from the home hub, then it will become clearer whether you are on ADSL or ADSL2+, which normally gives a faster upload speed.

[mrunhappy1]

Home Hub 4

 

[imjolly]

sorry these stats give little helpful information  can you try

http://bthomehub.home  admin password is on the card on the back of the hub.

From the top Menu > Troubleshooting
> Helpdesk
> Bandwidth

You may be able to gain a little more information from the event log, such as the SNR Margin, shortly after a resync.

Troubleshooting >
Event Log >
Category 'WAN'

[mrunhappy1]

 

[Keith_Beddoe]

@mrunhappy1 

You are only on ADSL Max, so you may possibly benefit by regrading to ADSL2+ which normally gives a better upload speed.

[mrunhappy1]

 

[CJT80]

@mrunhappy1 

Use Snipping Tool