BT 3960 Cordless phone

[Jenwren-72]

I have a new BT3960 cordless phone/answering machine. It seems to be working perfectly except for the fact that I cannot stop the Call Indicator icon from flashing. Have tried several things to stop it, but nothing works. Any ideas?

[rbz5416]

This?

[Jenwren-72]

No missed calls. Have tried everything I can think of to stop it blinking, but nothing works! 

[Keith_Beddoe]

@Jenwren-72 

Are you sure its not caused by answer 1571 holding a message, or similar? Dial 1571 and see if there is a message waiting.

Try the product helpdesk.

Product helpdesk information

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

[Jenwren-72]

I don't have the 1571 facility in my BT package. I will phone or email the helpline on Monday. Thanks for all the suggestions. Fingers crossed!!

[NeilO]

@Jenwren-72 have you checked the calls list? Page 33 on the BT 3960 manual explains the steps.

Thanks

Neil