BT Handset

[Chippers]

Hi - after years (decades) of frustrations and ridiculous price rises I had no choice but make the switch to Sky. Now my (BT) Handsets are not receiving landline calls. Are they not compatible with Sky? Don’t see why they shouldnt work…

yep, ignore me. I had phone plugged direct into the phone socket rather than the router. Mis-led by my own logic.

[rbz5416 · Accepted solution]

No reason at all unless they're Digital Voice handsets.

[imjolly]

try sky forum

https://www.sky.com/help/articles/sky-community-info

[Keith_Beddoe]

@Chippers 

Welcome to this user forum for BT Retail phone and broadband customers.

What model of phones do not work?

Do they plug into a normal wall socket?

[DavidM]

Thanks for the update @Chippers 

Glad to see you got it sorted.

Cheers

David

[Devon_Dave]

@DavidM what was the update Chippers gave? It may help others. 

[DavidM]

Hi @Devon_Dave .

@Chippers updated his post with 'yep, ignore me. I had phone plugged direct into the phone socket rather than the router. Mis-led by my own logic.'

Cheers

David