kahoutek
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Since upgrading to FTTP our BT8500 no longer takes messages. It works as a phone and the messages are apparently recorded but the recording is not available on the answerphone. Has anyone else experienced similar issues?
Solved! Go to Solution.
0
Ratings
2 REPLIES 2
rbz5416
Guru
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
My guess would be that BT Voicemail is answering before the 8500. Dial 1571 & see if the messages are there. You then need to decide whether you want the Voicemail or 8500 to take messages. I believe there are options in the 1571 menu to turn it off.
kahoutek
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: BT8500 not taking messages since upgrade to FTTP
Bingo! I changed the answer delay on 1571 to exceed the phone and all is fixed. Thanks for your help.
0
Ratings