Baby monitor glitch

[Caireenk]

Hi I have BT 6800 baby monitors which I have just recently set up. There appears to be a glitch despite trying everything suggested within the troubleshooting page. This involves screen glitching and the feed cutting out. WiFi is in working order. I would appreciate any advice as anxious about using monitors with my baby due to this? Monitors were purchased through Amazon.

[NeilO · Accepted solution]

Hi @Caireenk welcome to the community and thanks for posting, I'm sorry about the problems you're experiencing with your BT Baby monitor. As you've tried all the trouble shooting already, I'd recommend getting in touch with the helpdesk for assistance.

By phone: 0808 100 6554 Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

Thanks

Neil