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Message 1 of 6

Extra EE Smart Wi-Fi

Hello 

Just upgraded my broadband to have complete Wi-FI. All unboxed and setup but thought I’d get at least 2 units  

I require more units to allow decent coverage within the house.  How do I get this request processed? 
thanks Nick 

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Message 2 of 6

Re: Extra EE Smart Wi-Fi

Hi Guru10, thanks for your post. 

If it's BT complete wifi you would be sent 1 disc initially with your order. You may have received EE branded equipment for the BT complete wifi.

Check out the section 'What do I get' on What is Complete Wi-Fi? | BT Help

Cheers

John

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Message 3 of 6

Re: Extra EE Smart Wi-Fi

Thanks John

Indeed as in the title it’s EE branded gear. 
how do I order more of them please, link doesn’t appear to that this option

cheers Nick

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Message 4 of 6

Re: Extra EE Smart Wi-Fi

Hi Guru10, you should be able to order via the online trouble shooter or give us a call. Is your order completed if you check your online account?

Cheers

John

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Message 5 of 6

Re: Extra EE Smart Wi-Fi

John

No, still saying an order is in progress. 
Guess it’s a waiting game. Not phoning and waiting for a small life time to pass before getting connected. 

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Message 6 of 6

Re: Extra EE Smart Wi-Fi

Hi Guru10, thanks for checking that as that would explain why the trouble shooter isn't available yet. 

Cheers

john

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