on 29-12-2023 19h18
How long does it normally take to do a factory reset it’s been going on for over half an hour now.
on 29-12-2023 19h29
@RibenaTina
Welcome to this user forum for BT Retail phone and broadband customers.
You will need to specify which BT device you are trying to factory reset.
on 29-12-2023 19h49
None should take longer than a few seconds
on 29-12-2023 19h54
Why were you doing a factory reset? Do you have a problem and if so if you explain what it is the forum users may be able to assist you in resolving it.
