Firmware Update v41 causing gaming issues

[Hazza2107]

Since this firmware update back in December gaming online is unplayable, reported serval times to BT and no resolution, the only thing they tried to do is upsell me a better package which is ridiculous.

 the jitter and ping is the issue 

 

[WSH]

That v0.41.00.07076-BT or v0.41.01.10137-BT?

[Spammy2]

I'm not OP but this seems to be the case for others including me.
It seems to be ever since this update:

Firmware version:v0.41.01.10137-BT
Firmware updated:Mon Dec 11 19:31:49 2023

[Davosi]

 Same….

[countrypaul]

What Broadband are you on, FTP, FTTC/vdsl, or adsl?

[WSH]

Not seen that myself but I'm not really a gamer.  In fact, I've got the best connection speed I've ever had but that could just be the recent switch to DV.

[Hazza2107]

It’s 0.41.01.10137-BT

[Hazza2107]

VDSL

[Davosi]

The speed is not effected  

[Hazza2107]

Yes speed of the internet isn’t the issue, it’s the constant spike in ping or jitter.

dont really know how to resolve this. I’m not a computer or internet expert by any means and had to learn the terminology in the last few weeks.