How to add additional camera to BT Smart Baby Monitor with 5 inch screen?

[Martyn2909]

How do I add an additional camera to my BT Smart Baby monitor?

I have read lots of previous posts with the same issue and there doesn't seem to be a solution! 

My monitor lights flash green for approximately 20 seconds when trying to pair with the additional camera and then then beeps for around 5 seconds resulting in an epic fail to connect.

[PaddyB]

Hi @Martyn2909,

Thank you for posting. Have you tried the step from this thread - Linking additional camera to baby monitor 6000 

If that doesn't work, I would give the product helpdesk a call. The details are -

Product helpdesk information

If your product is within warranty:

By phone: 0808 100 6554

Monday to Friday 9am to 5.30pm

Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Thanks,

Paddy

[Martyn2909]

Yes I have tried the steps in the suggested thread and still doesn't add an additional camera

[lazarussww]

@Martyn2909  did you find a resolution to this? I am trying to find out how to do this before I buy an additional camera as I want to make sure what I get is compatible!

[Martyn2909]

After trying all the suggested ways to connect, it just did not work. I ended up just getting a new separate monitor and camera. Very disappointing result I'm afraid 

[Tomhampson]

Hi,
Also tried this but it doesnt work. I have the BT Smart Baby Monitor with 5 inch screen, trying to connect an additional camera (6000 model) but its not happening 😞 

[NeilO]

Hi @Tomhampson Check out message 7 on this thread.

Thanks

Neil

[Tomhampson]

"Unfortunately the BM6000 camera is not compatible with your BM 5in monitor you will need a BM5IN Camera in order to link an additional camera"

[Tomhampson]

HI @Neil0 - I mailed support and posted my reply below, No go for my camera/monitor combo.

[NeilO]

@Tomhampson I'm sorry to hear that, thanks for updating the thread.
Neil