I have a set of 3 Whole Home discs bought late 2018, running firmware v1.02.13 build07. In the last 2 weeks I noticed one disc had no devices connected but was still listed in the app as working with good signal. I rebooted it a few times and it made no difference. I factory reset the device and tried to add it back to Whole Home and it won't. I plug it in via ethernet cable and wait for the solid blue light (as normal)... the wizard quickly says "device found" then sits for a few minutes before reporting a failure. I've tried several times.
It sounds to me like the disc may have failed. Does this sound likely? Is there anything else I can try/test before writing it off?
Clearly I'm outside any warranty period and it puts me in a tricky position. A single add-on disc is expensive - half the cost of my 3-disc system. It's an OK system but there are a lot more options these days... even BT now has multiple products (mini/standard/premium) so maybe I cut my losses and start over, even.
Any advice or general thoughts welcome.
