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Issues post firmware upgrade home hub 2
Hi all . Home hub got updated to latest firmware on 6th April and since then had a few issues first noticed Disney plus was buffering on firestick . Then tried netlfix and iPlayer which are hardwired Ethernet to hub and both were buffering or could not connect . Restarted hub a few times and then finally did hard reset . Speeds back to 50mb but everything seems a bit laggy . Also the bt app will no longer give me a wifi speed I tried last night and it was down to 2mb or less on some tests using standard speed test app . Any known issues with latest firmware ?
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Re: Issues post firmware upgrade home hub 2
You've probably done all the right things but overlooked one thing that can cause all kinds of problems, by resetting your hub you have also re-enabled Dumb.. er sorry - that should be Smart Setup. I suspect disabling that will solve your problems, see What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help for help to do so
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Re: Issues post firmware upgrade home hub 2
v0.33.00.12274-BT
Smart Setup has vanished here. New colour scheme too.
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Re: Issues post firmware upgrade home hub 2
That sounds like a big jump in such a short time, mines still running v31 and it was only updated in February.
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Re: Issues post firmware upgrade home hub 2
Yeah I’ve got a grey colour scheme now and on that version of the firmware . Also smart setup has gone.
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Re: Issues post firmware upgrade home hub 2
With Smart Setup going? there is no case, as yet, for celebration.
It could mean that we have no choice.
Anyone know how to find out?
David
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Re: Issues post firmware upgrade home hub 2
Just speculating here.
Maybe you can test it by either connecting a device which has never been connected before or maybe it will work if you tell a current device to forget the network and then factory reset the hub and reconnect????????????
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Re: Issues post firmware upgrade home hub 2
My internet is now unusable since this update . I can only have one device on at any time . Not happy

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Re: Issues post firmware upgrade home hub 2
Usually after a firmware upgrade, a factory reset of the home hub is best, to ensure that the latest default configuration file is installed.
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Re: Issues post firmware upgrade home hub 2
Ok my resort to that if this continues