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Les-Gibson
Guru

on ‎11-04-2022 18h13

3,016 Views
Message 21 of 154

Re: Issues post firmware upgrade home hub 2

I'm informed by someone who I trust that BT have been considering the removal of Smart Setup for sometime, hopefully this means that they have done.  

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Salem874
Aspiring Contributor

on ‎12-04-2022 10h55

2,947 Views
Message 22 of 154

Re: Issues post firmware upgrade home hub 2

Thank goodness!

Smart Setup served no real purpose anyway - it was more trouble than it was worth.

BT Halo 3+ (FTTC) | BT Digital Voice | BT Sport (on Sky Q) | Stretham, Ely
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samtheaspie
Aspiring Expert

on ‎12-04-2022 10h59

2,943 Views
Message 23 of 154

Re: Issues post firmware upgrade home hub 2

I hate the new colour scheme it’s not very legible.. 

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Les-Gibson
Guru

on ‎12-04-2022 13h45

2,906 Views
Message 24 of 154

Re: Issues post firmware upgrade home hub 2

It would seem that this update was unexpected even to those usually in the know so maybe it wouldn't be too outrageous a guess to assume that someone jumped the gun.

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MooJuice
Aspiring Expert

on ‎14-04-2022 15h16

2,773 Views
Message 25 of 154

Re: Issues post firmware upgrade home hub 2

Had the fttp install done today and the Smart hub 2 immediately updated the firmware to... v0.31.00.10253-BT.  Presuming that your firmware-kiss-of-death got pulled...

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VeteranISPUser
Recognised Expert

on ‎14-04-2022 15h26

2,763 Views
Message 26 of 154

Re: Issues post firmware upgrade home hub 2

Hi @MooJuice   My firmware updated to v0.33.00.12274-BT yesterday. Absolutely zero problems.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎14-04-2022 15h52

2,747 Views
Message 27 of 154

Re: Issues post firmware upgrade home hub 2

My SH2 firmware updated today to 12274 so as update ongoing seems intentional and not someone jumped the gun 

Had 1 WiFi device fail to reconnect and required manual assistance but now working ok

 

 



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MooJuice
Aspiring Expert

on ‎14-04-2022 15h59

2,742 Views
Message 28 of 154

Re: Issues post firmware upgrade home hub 2

Ah, okay.  Thanks for the warning (and reassurance!).

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wellen
Aspiring Contributor

‎15-04-2022 1h44 - edited ‎15-04-2022 2h38

2,688 Views
Message 29 of 154

Re: Issues post firmware upgrade home hub 2

Just posting to advise I either have a new faulty Smart Hub 2 or the new firmware v0.33.00.12274-BT is a buggy disaster...

 

On Wi-Fi 2.4GHz and 5GHz will connect but download speeds go wrong constantly as can be seen by doing Netflix speed tests at fast.com

 

1 test it gives expected download speeds then next few tests it gets stuck on speeds in the 10's to 100's of Kbps.

Curiously, upload speeds are always correct and the speed they should be.

Nothing fixes the issue eg reboots, factory resets, enabling/disabling freq bands, changing channels, etc etc

What makes this worse is Tech Support don't even troubleshoot it to any resolution.

 

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wellen
Aspiring Contributor

‎15-04-2022 2h59 - edited ‎15-04-2022 3h04

2,663 Views
Message 30 of 154

Re: Issues post firmware upgrade home hub 2

Edit: Looking around this forum there appears to be mounting evidence of issues with this firmware especially regarding downloads/wifi issues intermittantly eg Zoom calls show evidence of the issue according to another thread and on my own tests with this firmware/issue
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v0.33.00.12274-BT

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