Hi all . Home hub got updated to latest firmware on 6th April and since then had a few issues first noticed Disney plus was buffering on firestick . Then tried netlfix and iPlayer which are hardwired Ethernet to hub and both were buffering or could not connect . Restarted hub a few times and then finally did hard reset . Speeds back to 50mb but everything seems a bit laggy . Also the bt app will no longer give me a wifi speed I tried last night and it was down to 2mb or less on some tests using standard speed test app . Any known issues with latest firmware ?
You've probably done all the right things but overlooked one thing that can cause all kinds of problems, by resetting your hub you have also re-enabled Dumb.. er sorry - that should be Smart Setup. I suspect disabling that will solve your problems, see What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help for help to do so
That sounds like a big jump in such a short time, mines still running v31 and it was only updated in February.
Yeah I’ve got a grey colour scheme now and on that version of the firmware . Also smart setup has gone.
With Smart Setup going? there is no case, as yet, for celebration.
It could mean that we have no choice.
Anyone know how to find out?
Just speculating here.
Maybe you can test it by either connecting a device which has never been connected before or maybe it will work if you tell a current device to forget the network and then factory reset the hub and reconnect????????????
My internet is now unusable since this update . I can only have one device on at any time . Not happy
Usually after a firmware upgrade, a factory reset of the home hub is best, to ensure that the latest default configuration file is installed.