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Les-Gibson
Recognised Expert
1,486 Views
Message 21 of 151

Re: Issues post firmware upgrade home hub 2

I'm informed by someone who I trust that BT have been considering the removal of Smart Setup for sometime, hopefully this means that they have done.  


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
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Salem874
Aspiring Contributor
1,417 Views
Message 22 of 151

Re: Issues post firmware upgrade home hub 2

Thank goodness!

Smart Setup served no real purpose anyway - it was more trouble than it was worth.

BT Halo 3+ (FTTC) | BT Digital Voice | BT Sport (on Sky Q) | Stretham, Ely
samtheaspie
Aspiring Expert
1,413 Views
Message 23 of 151

Re: Issues post firmware upgrade home hub 2

I hate the new colour scheme it’s not very legible.. 

Les-Gibson
Recognised Expert
1,376 Views
Message 24 of 151

Re: Issues post firmware upgrade home hub 2

It would seem that this update was unexpected even to those usually in the know so maybe it wouldn't be too outrageous a guess to assume that someone jumped the gun.


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
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MooJuice
Aspiring Expert
1,243 Views
Message 25 of 151

Re: Issues post firmware upgrade home hub 2

Had the fttp install done today and the Smart hub 2 immediately updated the firmware to... v0.31.00.10253-BT.  Presuming that your firmware-kiss-of-death got pulled...

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VeteranISPUser
Recognised Expert
1,233 Views
Message 26 of 151

Re: Issues post firmware upgrade home hub 2

Hi @MooJuice   My firmware updated to v0.33.00.12274-BT yesterday. Absolutely zero problems.

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imjolly
Distinguished Sage
Distinguished Sage
1,217 Views
Message 27 of 151

Re: Issues post firmware upgrade home hub 2

My SH2 firmware updated today to 12274 so as update ongoing seems intentional and not someone jumped the gun 

Had 1 WiFi device fail to reconnect and required manual assistance but now working ok

 

 



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MooJuice
Aspiring Expert
1,212 Views
Message 28 of 151

Re: Issues post firmware upgrade home hub 2

Ah, okay.  Thanks for the warning (and reassurance!).

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wellen
Aspiring Contributor
1,158 Views
Message 29 of 151

Re: Issues post firmware upgrade home hub 2

Just posting to advise I either have a new faulty Smart Hub 2 or the new firmware v0.33.00.12274-BT is a buggy disaster...

 

On Wi-Fi 2.4GHz and 5GHz will connect but download speeds go wrong constantly as can be seen by doing Netflix speed tests at fast.com

 

1 test it gives expected download speeds then next few tests it gets stuck on speeds in the 10's to 100's of Kbps.

Curiously, upload speeds are always correct and the speed they should be.

Nothing fixes the issue eg reboots, factory resets, enabling/disabling freq bands, changing channels, etc etc

What makes this worse is Tech Support don't even troubleshoot it to any resolution.

 

wellen
Aspiring Contributor
1,133 Views
Message 30 of 151

Re: Issues post firmware upgrade home hub 2

Edit: Looking around this forum there appears to be mounting evidence of issues with this firmware especially regarding downloads/wifi issues intermittantly eg Zoom calls show evidence of the issue according to another thread and on my own tests with this firmware/issue
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v0.33.00.12274-BT

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