Master socket 5c moving?

[Jscobra]

Hi there. 
Total novice so reaching out and apologising for my simple questions!

I am in the process of moving into a property. It has a master socket 5C in the kitchen. This socket is a little low and will interfere will my planned kitchen renovations. 
A couple of questions:

The old resident didn’t have the internet, so I assume the house is already connected and internet ready (so to speak)?

Who do I contact about moving the socket? Ideally I’d like it in the lounge. I can’t seem to find any contact details or who to contact to do this!

Any help is gratefully received!

[Keith_Beddoe]

Your service provider can arrange this.

[Jscobra]

Thank you for the reply

So if I’m not a BT customer, would it be Vodafone, for example, who move the BT socket? I thought it was the property of BT and no one but them could move it?

[Keith_Beddoe · Accepted solution]

It's the property of Openreach, and your provider can ask them to move it. There would be a charge for this, which you should be told beforehand.

[Jscobra]

Thank you so much. 

I contacted the provider and they said to contact a local electrician to move it. They would only do a ‘lift and shift’ if it were damaged. Which it isn’t. I’d just like it moved to a different room. 

[Keith_Beddoe]

That`s a bit odd, as BT Retail can raise an "Internal Shift" order with Openreach, for their customers. Its costs about £130.

[Berry2]

Hi did you get any joy with moving your master socket I need to have mine moved ? 

[Jscobra]

Not at all! Good luck!

[Berry2]

That’s a shame thanks 

[imjolly]

Just go to local paper and get a telecom engineer and they will move socket cheaper than openreach and probably quicker as well