Return Kit

[John93]

I have cancelled my BT service few months a ago. Where BT requires me to return the device by a return kit. I have request two kits from the website and one from a call. But have not yet received any kit. Is there anyway which I can return the device? 

[StuartH]

Hi @John93 

Welcome to the community and thanks for posting I can certainly take a look at what's happening with these return bag orders. 

I've sent you a private message to ask for the details we need.

Thanks

Stuart