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Message 1 of 2

Return of BT Equipment - Reported still outstanding

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Hi I've returned my BT kit having moved to EE. Products returned end of September and still being asked to pay outstanding bill for kit.

Spoke with a BT employee last week, in DM team? They said they had cancelled service and that would now close down account and wrote off/cancel the outstanding amount, however 2 days ago got another reminder for outstanding payment?

Can you confirm account is now clear?

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Message 2 of 2

Re: Return of BT Equipment - Reported still outstanding

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If you call BT 0330.1234.150 with your Proof of Sending or your Proof of Receipt they can update your account.


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