Return of equipment on service termination....

[weedrea]

We recently switched from BT to another provider, and despite being informed that there would be an option in 'my account' to request a return of the Smart Hub 2 router, there is no such option.

If someone could drop me a message, that would be great.

[DavidM]

Hi @weedrea and welcome.

I can help with the returns bag. Check your inbox for my message and drop me a reply with the details.

Cheers

David

[RobbieMac · Accepted solution]

Hi @weedrea

Thank you for getting in touch.

I tried calling you this morning but I wasn't able to reach you.  I have responded to you privately too.  The returns kit has been ordered and you'll receive it in the next 7 days 😊

All the best,

Robbie

[weedrea]

That's great, Robbie....many thanks for your help! 😊👌

Andrea

[RobbieMac]

---

@weedrea wrote:

That's great, Robbie....many thanks for your help! 😊👌

Andrea

---

You're welcome! 😊 @weedrea 

Robbie