cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
764 Views
Message 1 of 5

Return of equipment on service termination....

Go to solution

We recently switched from BT to another provider, and despite being informed that there would be an option in 'my account' to request a return of the Smart Hub 2 router, there is no such option.

If someone could drop me a message, that would be great.

0 Ratings
Reply
4 REPLIES 4
745 Views
Message 2 of 5

Re: Return of equipment on service termination....

Go to solution

Hi @weedrea and welcome.

I can help with the returns bag. Check your inbox for my message and drop me a reply with the details.

Cheers

David

0 Ratings
Reply
707 Views
Message 3 of 5

Re: Return of equipment on service termination....

Go to solution

Hi @weedrea

Thank you for getting in touch.

I tried calling you this morning but I wasn't able to reach you.  I have responded to you privately too.  The returns kit has been ordered and you'll receive it in the next 7 days 😊

All the best,

Robbie

0 Ratings
Reply
698 Views
Message 4 of 5

Re: Return of equipment on service termination....

Go to solution

That's great, Robbie....many thanks for your help! 😊👌

Andrea

0 Ratings
Reply
695 Views
Message 5 of 5

Re: Return of equipment on service termination....

Go to solution

@weedrea wrote:

That's great, Robbie....many thanks for your help! 😊👌

Andrea


You're welcome! 😊 @weedrea 

Robbie

0 Ratings
Reply