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Message 11 of 12

Re: Smart Hub 2. Have to restart at least once a week because DNS Servers stop responding.


@Raymondo999 wrote:

Thanks, it was on, didn't know it even existed on my account.
I'll try that and see how it goes. 

You know of this causing problems in the past?


Yes.

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Message 12 of 12

Re: Smart Hub 2. Have to restart at least once a week because DNS Servers stop responding.

Hi. I have been having the same problem for years. Being unable to talk to anybody in BT who had a clue about basic networking, in desperation I got BT to replace the hub with a new one. I still get the issue approximately every 10-15 days where all connected devices suddenly fail to resolve DNS addresses and I have to restart the BT hub to fix it.   

Did turning off Web Protect make any difference to you?

Thanks

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