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SmartCam issue

I have a BT SmartCam that has worked great for 5-6 years but now appears to have a problem I can't figure out how to resolve.

It won't connect to my network despite numerous resets and linking in.  The camera does show up in the network list but only as a saved item.  Trying to connect it does nothing - it says it's connecting but then fails to.  I'm just unsure what else to try with it.  The App just says the camera's offline (obviously) so not much help.

I just can't locate any troubleshooting info on the site hence wondering if anyone here can enlighten me on what else to try.

Thanks.

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