My Voip phone stuck on synchronising handset ,
I had to reset the smart hub 2 so I lost all my settings and had to re-pair the wifi extender to the hub and also the phone to the hub but it just keeps displaying "Synchronising handset data" and the keypad won't do anything,
I then restarted the hub again still the same
Unable to contact anyone directly , help pages almost useless!
Doe's anyone know of a quick fix?
Solved! Go to Solution.
Ok I found that if you hold the end call button down for a few seconds you can switch the phone off
then restart it and it goes through the welcome screen and it all seems to work ok now.
Brilliant. Nothing about this in any manual of course. The whole system is very flaky and obviously not adequately tested.
The end call key on the phone also shows the standard symbol for turn off
This problem cropped up after more than a year with the Alexa handset.
Great solution, worked like a charm--except I didn't even need to restart the phone, as it just went directly back to the normal idle screen.