I've had no full fibre broadband for 4 weeks now have been told it's external fault then mos then internal then back to external then internal 10 engineer appointments and not one of them has actually come to my house was using hybrid connect now have problems with that so received a new hybrid connect and still not connecting I have a red PON light on my openreach box.
Depends who the neighbour gets fibre from. I've given you what Openreach state is the problem. Here's their entry on their portal.
Even the mods here can't give you this information as they don't have access. You can either believe the info I've given or not, it is up to you. The 49 relates to the number of customers affected. The date at the end is the expected fix date.
