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Message 1 of 6

All my neighbours right and left have full fibre Except me in the middle , how do I correct my adres

I don’t have full fibre but flat upstairs and my neighbours have full fibre on the same postcode just my house doesn’t seem to have fibre, furthermore upstairs fibre cable is a red on my wall getting to the but why my house don’t have fibre yet. How do I correct the btfibre data base

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Message 2 of 6

My address needs updating for full fibre

I don’t have full fibre but flat upstairs and my neighbours have full fibre on the same postcode just my house doesn’t seem to have fibre, furthermore upstairs fibre cable is a screwd on my wall getting to the flats why my house don’t have fibre yet. I pay more  on dsl and get super low speeds and my neighbours pay less for 10x faster speeds. NEED HELP WHO TO CONTACT

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Message 3 of 6

Re: All my neighbours right and left have full fibre Except me in the middle , how do I correct my a

@mohdservices 

Are you a BT Broadband customer?

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Message 4 of 6

Re: My address needs updating for full fibre

https://www.openreach.com/forms/fibre-broadband-availability---customer-form

put in your details here with your neighbours stating that it’s available to them but not yourself and someone will check the database.

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Message 5 of 6

Re: All my neighbours right and left have full fibre Except me in the middle , how do I correct my a

No I use Vodafone but use bt for the connection 

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Message 6 of 6

Re: My address needs updating for full fibre

Have submitted the form, hope has a positive outcome.
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