Anyone know how we contact saferbrowsing@bt.com

[DanielWilkinson]

We haven't had a response in nearly a month despite emails to the below and multiple chats to customer services who say they are unable to contact these teams

saferbrowsing@bt.com

abuse@bt.com

phishing@bt.com

We believe our site to have been wrongly classified and have requested a review.

Thanks

[Keith_Beddoe]

@DanielWilkinson 

You can raise this with BT by emailing categorisation@bt.com 

[DanielWilkinson]

Thanks @Keith_Beddoe  i'll try that

[Keith_Beddoe]

It was posted on this thread 

https://community.bt.com/t5/Home-setup-Wi-Fi-network/How-do-I-get-a-domain-removed-from-BT-DNS-black...

[JohnC2]

Hi @DanielWilkinson, sorry you never received a reply from your previous emails. The Categorisation email provided by @Keith_Beddoe above is the correct email address for your query. 
They will be in touch with you to resolve this. 

I've got a problem with BT Parental Controls | BT Help section "A site is being blocked incorrectly by BT Parental Controls. How can I report this?"

They ask for the below information: 

If you don't think a site should be blocked, you can let us know by emailing categorisation@bt.com.

We need to know:

• The URL (website address) of the site you believe is being incorrectly blocked
• The URL (website address) of the page you're sent to, that informs you the site you're trying to visit is blocked
• Your BT account number 
• Your current IP address. You can find this out by going to www.whatsmyip.org >

Cheers

John