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Message 1 of 4

BT Smart Hub Flashing Purple yet working OK

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My Smart Hub 2 is flashing purple continuously having apparently restarted about 7 hours ago. However the internet is working fine and at full speed. I'm reluctant to reboot it in case there is a problem and I lose internet.

I have full fibre gigabit, and speed is normal.

Any ideas?

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Message 2 of 4

Re: BT Smart Hub Flashing Purple yet working OK

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did your firmware update?  if so maybe it did not fully update and needs a restart



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Message 3 of 4

Re: BT Smart Hub Flashing Purple yet working OK

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Last firmware update shows 6 October to level v0.37.00.07084-BT. Think it's rebooted before now for that. 

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Message 4 of 4

Re: BT Smart Hub Flashing Purple yet working OK

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OK - held my breath and restarted it. Now gone back to blue. Phew!

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