cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
925 Views
Message 1 of 4

BT Smart Hub Flashing Purple yet working OK

Go to solution

My Smart Hub 2 is flashing purple continuously having apparently restarted about 7 hours ago. However the internet is working fine and at full speed. I'm reluctant to reboot it in case there is a problem and I lose internet.

I have full fibre gigabit, and speed is normal.

Any ideas?

0 Ratings
Reply
3 REPLIES 3
912 Views
Message 2 of 4

Re: BT Smart Hub Flashing Purple yet working OK

Go to solution

did your firmware update?  if so maybe it did not fully update and needs a restart



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
892 Views
Message 3 of 4

Re: BT Smart Hub Flashing Purple yet working OK

Go to solution

Last firmware update shows 6 October to level v0.37.00.07084-BT. Think it's rebooted before now for that. 

0 Ratings
Reply
888 Views
Message 4 of 4

Re: BT Smart Hub Flashing Purple yet working OK

Go to solution

OK - held my breath and restarted it. Now gone back to blue. Phew!

0 Ratings
Reply