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Message 1 of 5

BT smart hub


I've just received my BT smart hub but there's is no wan port only 4 lan ports ???

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Message 2 of 5

Re: BT smart hub

Advanced settings > Broadband > Internet set full fibre FTTP mode to on. Changes LAN port 4 to WAN

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Message 3 of 5

Re: BT smart hub

@Stephen11 

You only use the WAN port if you've got FTTP otherwise it's the Broadband port at the other end of the unit.

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Message 4 of 5

Re: BT smart hub

Yes just got fftp 

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Message 5 of 5

Re: BT smart hub

@Stephen11 

In which case the SH2 supplied should have had port 4 clearly marked as WAN.

If it's an older SH2 then it might need a firmware update to be able to activate port 4 , but without a connection you won't be able to do that I guess.

I know that originally the WAN port couldn't be changed back to a standard ethernet port , not sure if it was always a case of port 4 being the WAN port though.

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