Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gooleys
Contributor

on ‎26-08-2023 10h55

1,712 Views
Message 1 of 7

Broadband connected without Internet

Go to solution
  • I recently changed to full fibre and it didn't drop out before. Does anyone have any advice to do to help
0 Ratings
Reply
6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage

on ‎26-08-2023 11h06

1,699 Views
Message 2 of 7

Re: Broadband connected without Internet

Go to solution

are lights on ONT green like this

ont-pon.jpg

what colour is hub light?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
gooleys
Contributor

on ‎26-08-2023 11h12

1,698 Views
Message 3 of 7

Re: Broadband connected without Internet

Go to solution

All 3 lights are green, is the Lan supposed to flash

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎26-08-2023 11h19

1,685 Views
Message 4 of 7

Re: Broadband connected without Internet

Go to solution

yes  that would suggest hub connected and internet working  what about hub lights



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
gooleys
Contributor

on ‎26-08-2023 11h26

1,679 Views
Message 5 of 7

Re: Broadband connected without Internet

Go to solution

Hub lights blue

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎26-08-2023 12h21

1,658 Views
Message 6 of 7

Re: Broadband connected without Internet

Go to solution

green lights on ONT and blue on hub suggest your internet is working.  are you using an ethernet cable to connect your device as wireless maybe causing you a problem



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
gooleys
Contributor

on ‎26-08-2023 13h57

1,644 Views
Message 7 of 7

Re: Broadband connected without Internet

Go to solution

I have noticed its better since I disconnected my phone from broadband and reconnected with password so thanks alot

0 Ratings
Reply