Solved: Re: Broadband connected without Internet

gooleys · ‎26-08-2023

I recently changed to full fibre and it didn't drop out before. Does anyone have any advice to do to help

imjolly · ‎26-08-2023

are lights on ONT green like this

what colour is hub light?

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gooleys · ‎26-08-2023

All 3 lights are green, is the Lan supposed to flash

imjolly · ‎26-08-2023

yes that would suggest hub connected and internet working what about hub lights

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gooleys · ‎26-08-2023

Hub lights blue

imjolly · ‎26-08-2023

green lights on ONT and blue on hub suggest your internet is working. are you using an ethernet cable to connect your device as wireless maybe causing you a problem

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gooleys · ‎26-08-2023

I have noticed its better since I disconnected my phone from broadband and reconnected with password so thanks alot