Hi, ive been going tound in circles tryimg to find out how to get this sorted so looking fir help and advice from the community. I am due to have my house rendered next month and have a very old and bulky bracket that supports the Bt line coming into my house. I understand these can be replaced by a small discreet box but can't find out how to organise this and how much it will cost. Any ideas?
You would need to contact Openreach.
https://www.openreach.com/building-developers-and-projects/altering-our-network
They may refer you back to your Service Provider, who would have to arrange an external re-arrangement.
It is Openreach you need to contact and the work will no doubt be chargeable.
https://www.openreach.com/building-developers-and-projects/altering-our-network