Hi All,
I've moved home this week and my activation for full fibre 100 was supposed to be yesterday. I called and they said there is a capacity issue and open reach will not provide an update until next week. I know that the previous tenant had full fibre as well, so surely there is no capacity issue?
Ive also had these results from the availability checker which (unless im wrong) says there is availability
Any help on what to do/who to ring would be greatly appreciated. Thank you.
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessWBC FTTP
| Up to 1000 | Up to 220 | -- | Available | 1 Stage |
ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) Availability DateWBC ADSL 2+WBC ADSL2+ Annex MADSL MaxWBC Fixed RateFixed Rate
| Up to 15 | -- | 8.5 to 19 | Available |
| Up to 15 | Up to 1.5 | 8.5 to 19 | Available |
| Up to 7 | -- | 6 to 8 | Available |
| 2 | -- | -- | Available |
| 2 | -- | -- | Available |
SOADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) WBC SOADSL Availability Date Left in JumperWBC SOADSL 2+SOADSL MaxSOADSL Fixed Rate
| Up to 15 | -- | 8.5 to 19 | -- | -- |
| Up to 7 | -- | 8.5 to 19 | -- | -- |
| Up to 2 | -- | 6 to 8 | -- | -- |
Other Offerings Availability DateVDSL MulticastADSL Multicast
Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction
Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Proven Clear.
ONT exists with active service. A spare port may be available or a single port ONT may be swappable to a multiport ONT. A new ONT may be ordered.
The exchange is not in a current fibre priority programme
WLR is currently available at the exchange
SOADSL is restricted at the exchange
