on 07-09-2025 10h04
No worries. What’s your hub serial number?
on 07-09-2025 10h07 - last edited on 07-09-2025 10h08 by Steve_M
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on 07-09-2025 10h07
Thanks, will take a look
on 07-09-2025 10h17
Hi @harry161
I think I can see a problem with your hub and will pass the info onto the hub team.
I've restarted a few processes. Are you working again now please?
Steve
on 07-09-2025 10h23
Hi Steve, yes it's working now. so next time it happens should I just restart the hub, anything I can do to prevent it?
on 07-09-2025 10h25
Thankyou! Very much appreciated!
A reboot will work yes but not ideal for you! Let me get back to you once I've had a think and spoken to the team about next steps.
on 07-09-2025 10h28
Thank you very much, Steve. Yes it’s frustrating especially when I’m outside and don’t have physical access to the hub. I’m glad I could help.
on 28-09-2025 20h15
@Steve_M Hi Steve, have you got a fix for this? It has happened twice in the past two week which is very annoying.
on 30-09-2025 8h38
on 30-09-2025 8h40
