FTTP - Paved Driveway

[Nick07]

Hi - trying to renew my internet for parents and Sky / BT are offering FTTP over FTTC.

My parents have had their road dug up by Cityfibre recently who did a pretty awful job.

Their issue is their driveway is about ten foot long and fully paved so how will Openreach / Sky get the wires to property without causing damage?

I cannot expect them to do it well.

Any help appreciated.

[Keith_Beddoe]

@Nick07 

Welcome to this user forum for BT Retail phone and broadband customers.

Is Sky going to provide their service?

If so, you need to ask the question on the Sky forum, as BT Retail have no connection with what Openreach do.

Sky Help Forum - Help & Support from the Official Sky Forum

[iniltous]

If Openreach FTTP is available then the wholesale checker site will provide the appropriate info regarding how service will provided ( in general terms ) 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressFeatureProduct

A fully ducted property would be this , 

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed with no anticipated issues.

what does the checker show for the property in question ?

[Nick07]

Thanks for that - I have no idea what it means and not sure how to upload

[VeteranISPUser]

Hi @Nick07   FTTP is fibre to the premises, FTTC is fibre to the cabinet with copper to the premises. You cannot have FTTP over FTTC as far as I know. If it is FTTC then there will not be any change at the premises.

[Nick07]

Don't BT own Openreach?

[Nick07]

The current internet is ADSL.

They will not offer FTTC and say only option is FTTP.

[Keith_Beddoe]

Don't BT own Openreach?

Openreach is a separate company within the BT group. 

https://www.openreach.com/

This is a BT Retail customer forum.

Sky get the same service from Openreach, as BT Retail do. They need to discuss their installation with Sky.

[Nick07]

Thanks @Keith_Beddoe

BT have told me the same thing hence my question

[Nick07]