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Message 1 of 8

FTTP installation

Good morning folks.

I’ve bought a house, moved in and placed an order for fibre broadband, and have an engineer visiting at the end of next week to install the fibre line. The house is about eight years old, was the last built in the development and has a copper line running underground coming into my hallway. The BT joint box is handily at the end of my driveway, and the cabinet is nearby too. None of my neighbours have overhead cables running to their house as it’s a fairly new development, nor do they appear to have external fittings where a cable comes into their house (that I can see!).

The broadband checker for my address says as follows:

gigabot_1-1687856553976.jpeg

Is it likely that the openreach engineer will be able to pull the fibre cable through the same duct the copper cable is in to my hallway? Or even complete any sort of installation? Apologies for the lack of knowledge or if the question has been asked a million times before!

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Message 2 of 8

Re: FTTP installation

are you sure you are getting FTTP as the dslchecker shows waiting list for FTTP  you also have an old ECI unit so speed restricted to 300mb

if you get FTTP then fibre cable would normally follow the existing copper provided room in duct and not blocked



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Message 3 of 8

Re: FTTP installation

Thanks for the reply. Fairly sure I’m able to get it. Lots of work done in the last 18 months locally, and another company (Fibrus) was doing door to door sales on the day I moved in offering similar packages but I ended up going with BT. Potentially will have to wait until next week when the openreach engineer comes to see if I can get connected then. 

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Message 4 of 8

Re: FTTP installation

you should be able to tell from your order confirmation you received from BT



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Message 5 of 8

Re: FTTP installation

Yep, all confirmed with the order from BT. I’ll cross my fingers that everything goes well next week.
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Message 6 of 8

Re: FTTP installation

So everything nearly went well on Friday. Engineer arrived on time. Lovely and polite was able to open up my existing openreach box and intended to pull the fibre from the junction box into the house that way. But he reached a blockage about halfway through, and tried to clear from both ends with no success, basically it’s been rescheduled to come back and lift a few of my pavers to check out the blockage cleared and lay the cable. Thankfully the cable will be coming into the house at the existing open reach box which can be hidden by a small cupboard. Hopefully this is soon enough, I’ll keep this forum updated as to when and how successfully are. 

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Message 7 of 8

Re: FTTP installation

The civils team who come to clear the blockage may not need to lift any pavers as they have different tools to clear blockages which they will use first.

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Message 8 of 8

Re: FTTP installation

Happy days. Wonder what the lead time is. I’ll give BT a bell tomorrow to see what Openreach has come back to them with. 

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