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Fibre BT Halo 3+ Connection drops randomly.
At various times during the day the connection will drop for 30secs then come back on.
Hub flashes purple, then orange then back to blue. All in the space of 30secs.
I've done the obvious checks etc but it's still happening
14/11/2023 = 13:38pm, 13:42pm
15/11/2023 = 13:21pm, 23:01pm, 23:30pm
16/11/2023 = 08:03am, 11:24am, 18:34pm, 20:24pm, 23:27pm, 23:47pm, 23:56pm
17/11/2023 = 22:04pm, 22:52pm, 22:58pm
18/11/2023 = 17:01pm, 17:51pm, 23:43pm
These are the times I've noticed the drops but i know there have been other times.
As i work from home 4 days a week its getting beyond frustrating now!
Anyone else having this problem?
Regards
Steve
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Re: Fibre BT Halo 3+ Connection drops randomly.
provided you don't have digital voice have you checked phone line for noise - dial 17070 option 2 should be silent
have you tried connecting to the test socket with a filter to see if that makes a more stable connection?
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Re: Fibre BT Halo 3+ Connection drops randomly.
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Re: Fibre BT Halo 3+ Connection drops randomly.
if line silent and test socket does not help then you need to phone CS 03301234150 and report fault and get openreach visit
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Re: Fibre BT Halo 3+ Connection drops randomly.
Looks very similar to the problem I'm having. Dropouts lasting 30 seconds to a few minutes. Seemingly no pattern to when they happen. One, two, three times a day. I can see it in my log: "PPP LCP Send Termination Request [User request]".
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Re: Fibre BT Halo 3+ Connection drops randomly.
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Re: Fibre BT Halo 3+ Connection drops randomly.
Will see if doing seemingly random things like this will improve the situation. If not, I'll invent a new dance.