Wondered if anyone has had this issue?
I live in number 15 on a road that house bungalows odd numbers 1-35.
All properties were build in the 50's so no new build or the like
When I search fibre availability numbers 1-13 can order fibre to the premises however numbers 15 onwards are only being offered ultrafast broadband with speed around 30mbps.
Is this likely to be correct as cant see why half the road could get fibre to premises but other half cant?
Did see a link on here to message openreach however all I am getting is standard responses Infrastructure solutions customer service saying it will be available in the future but not answering my question on why my next door neighbour can get it but I cant.
Is there anything else I can do?
Solved! Go to Solution.
Check to see what is available
Please edit out your phone number before you post the result, but leave the exchange name and cabinet number showing.
@Keith_Beddoe On below I have put 3 reports. First one is using my phone number. Second one is mine using my postal address and third one if my next door neighbour using his postal address (I dont know his phone number)
Thank you for the quick and helpful replies by the way
Look for your postcode and address, to see if it shows something like this. As it shows the percentage of addresses served by FTTP.
|LL18 2LS||Derwen Drive||Rhyl, Clwyd||2,079m||ADSL||ADSL2+||FTTC Available from 31st May 2013, expanded 3rd December 2019||100% area NGA, 66% area up to 1GB, 100% area up to 30MB||P17 100%|
Sorry see what you mean now
See below. Says 38%. So is this gospel or could it be wrong as would have assumed that being on same cabinet and next door to someone who can get it I would be able to aswell?
No, FTTP does not come from the cabinet, its a totally separate network.
Its possible that there is some spare capacity on the fibre splitter, so it may be worth giving the FTTP helpdesk a call on 0800 587 4787and see what they say.