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Message 1 of 4

Flashing orange

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I had my router and got set up a few weeks ago, I had a fine connection until friday last week and suddenly my router started flashing orange. Bt said everything is fine their end and I had an engineer out yesterday who couldn't fix the problem and he did try a spare router so it's my line. Has anyone else had this problem? 

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Message 2 of 4

Re: Flashing orange

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Probably a line fault as you have said, quite common.

Nothing you can do apart from wait until Openreach repair it.

You should be able to get an update by tracking the fault.

https://www.bt.com/help/report-and-track-your-bt-problem

 

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Message 3 of 4

Re: Flashing orange

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Ok thanks for that buddy, yes got an engineer coming out again tomorrow but dying to play online on the playstation lol

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Message 4 of 4

Re: Flashing orange

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Hi @AquaPara,

Please post back and let us know how things go with the engineer tomorrow.

Thanks,

Paddy

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