My line seems to be stuck at 55/10 since switching to fiber 2. How do I get this reset to 80/20?
you need to phone CS 150 or 0800800150 from mobile as you have obviously been put on fibre 1 instead of fibre 2 by mistake
check MYBT and make sure package shows as fibre 2
I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They are very busy at present so it can take up to 24 hours for them to contact you. They will do this by posting on this thread.