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Re: Low upload speed
What devices have you been using on WiFi (make and model)?
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Re: Low upload speed
Samsung tv
Hisense tv
Iphone
One plus phone
Kindle fire
Echo dot
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Re: Low upload speed
You don't seem to have any devices that require a fast download let alone fast upload.
My advice would be, stop worrying about wifi speeds as you don't require them.

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Re: Low upload speed
You are unlikely to get anything like the full speed over wireless, on a single device, also devices are optimised for download speed not upload speed.
It was never intended that people get full speed on all devices, especially on a wireless connection. The intention is to allow that bandwidth to be shared among family members and multiple devices, without each user noticing any slowdown.
Here is a quote from old post by @SeanD on 18/06/2021
"I think for the first time ever we are in a situation whereby the speed you can now get through Full Fibre outperforms the capabilities of many devices.
The Smart hub 2 does not come with Wi-Fi 6 but this is something we are looking to include in our next generation of Hub. I don't have any info as to when we will launch a new router by Wi-Fi 6 will bring some improvement.
As an example of what I mean in terms of devices not being able to support the full breadth of speed available on Full Fibre , take a look at the table below. This is just for a couple of Apple Smart Phones and Tablets along with popular Samsung models,
Apple (Smartphones) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
IPHONE SE | Yes | 60mbps | 300mbps |
IPHONE SE 2020 | Yes | 135mbps |
600mbps |
Samsung (Smartphones) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
galaxy-s10e | Yes | 135mbps | 600mbps |
galaxy-s10-5g | Yes | 135mbps | 600mbps |
Apple (Tablets) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
IPAD pro 3rd gen (Nov 2018) | Yes | 135mbps | 600mbps |
IPAD pro 4th gen (March 2020) | Yes | 135mbps | 600mbps |
Samsung (Tablet) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
galaxy-tab-s5e | Yes | 100mbps | 300mbps |
galaxy-tab-s6 | Yes | 60mbps | 600mbps |
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Re: Low upload speed
I totally get what you are saying and I certainly don't expect everything to be as fast as advertised
However If my phone is the only device on in the house and I have to turn on 4g to send a video or email, then something is clearly wrong!
Hopefully something can do done with engineer visit today. Thanks
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Re: Low upload speed
So engineer confirmed less than 1 upload speed coming into house. He is passing it to external team to look at
Any ideas what could be the cause externally?
Cheers
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Re: Low upload speed
Was it an Openreach engineer? Did he check your light levels?
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Re: Low upload speed
It was a home tech expert 🤷🏼♀️
He remotely reset ONT and router. Also tried a replacement router
I don't know if he checked anything else
Just said it's def not an internal issue and he would pass it on to openreach
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Re: Low upload speed
So a total waste of time then as expected. Qube engineers can't touch the Openreach network. I also doubt there is a network problem.
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Re: Low upload speed
Mate I came on here for help. I don't know anything about fibre and I hoped I would have some constructive ideas. ur comment isn't helpful.
What can I do to solve this situation other than hope the outreach team can fix it?