cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
606 Views
Message 1 of 3

New Full Fibre 900 unable to do speed test via BT App

Hi

Upgraded on monday July31st to full fibre 900 but unable to run speed test via BT app as directed .

I've tried multiple times all week

Any ideas? 

49641.jpg

BTW i've got digital voice - but have asked to be taken off - is this the problem ?)

0 Ratings
Reply
2 REPLIES 2
603 Views
Message 2 of 3

Re: New Full Fibre 900 unable to do speed test via BT App

Try running  https://speedtest.btwholesale.com/ with ethernet connection

Your current contract is broadband with phone and if you have now decided you don't want ability to make/receive calls on house phone then you will need to change your contract to broadband only



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
602 Views
Message 3 of 3

Re: New Full Fibre 900 unable to do speed test via BT App

cheers why cant i speed test though?