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ollie44
Contributor

on ‎04-08-2023 17h42

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Message 1 of 3

New Full Fibre 900 unable to do speed test via BT App

Hi

Upgraded on monday July31st to full fibre 900 but unable to run speed test via BT app as directed .

I've tried multiple times all week

Any ideas? 

( 49641.jpg

BTW i've got digital voice - but have asked to be taken off - is this the problem ?)

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imjolly
Distinguished Sage
Distinguished Sage

on ‎04-08-2023 17h50

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Message 2 of 3

Re: New Full Fibre 900 unable to do speed test via BT App

Try running  https://speedtest.btwholesale.com/ with ethernet connection

Your current contract is broadband with phone and if you have now decided you don't want ability to make/receive calls on house phone then you will need to change your contract to broadband only



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ollie44
Contributor

on ‎04-08-2023 17h52

566 Views
Message 3 of 3

Re: New Full Fibre 900 unable to do speed test via BT App

cheers why cant i speed test though?
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