New smart hub

[bayardmm]

I currently have Halo 3 broadband using FFTC and I’m being upgraded to FFTP week. I’ve just received a text informing me of a delivery tomorrow. I assume that it’s a new Smart Hub and disc. Is a new hub necessary because I’d have to set up all of my devices with a new addresses? Is it possible to change the address of the new hub within manager?

[imjolly]

yes change your new SH2 to have the same SSID and wifi password of existing hub and devices will connect automatically

[Kodikid]

Are you currently using a smart hub 2?

If yes then no need to change anything. 

On install day all you'll notice is faster speeds

[imjolly]

@Kodikid 

the older/initial SH2 did not have WAN port so did not work with FTTP

[Kodikid]

Really?

Thought the SH2 was released to cater for the full fibre roll out.

Pretty sure it hasn't changed 

[bayardmm]

Yes, I’m using Smart Hub 2. I’ve noticed in the manager that there is a tick box marked “FTTP”. Will  have to fill that box or will it be automatic?

[imjolly]

If your SH2 is FTTP enabled then you will need to toggle FTTP on.  as your hub is FTTP capable you may not be sent an new hub

[gg30340 · Accepted solution]

You need to select the FTTP tick box. This changes "Red" port on the SM2 to become the WAN port. If you are not using the port at the moment you can change it now if you want. If you are using it as an Ethernet port to a device you will need to use a different Ethernet port after changing it.

If you have a SM2 all that will be sent out to you is an Ethernet cable so that you or the Openreach Engineer can connect the ONT to the SM2 WAN port.

[bayardmm]

Does that mean that I’ll have to initially log on using one device, to access the hub manager?

[gg30340]

Yes you will need to log onto the Hub manager and tick the FTTP box.